The Peninsula Chicago is seeking a Night Manager to join our Rooms division team to achieve the company's objectives and create a memorable guest experience.
- Be a part of a Five Star Five Diamond luxury brand
- Work with a busy, fast paced environment
- Exceptional health benefits package and 401(k) with company match
Key Accountabilities:
- Ensure that accommodations for all guests arriving overnight or early the next morning have been secured.
- Coordinate and direct staff for Group Arrivals or Group Departures during overnight shift.
- Meet/greet VIP arrivals/departures during overnight shift
- Manage sellout efficiencies and control availability of Rooms Inventory including securing alternate room accommodations in the event of overbooking situation.
- Perform routine rounds of the hotel to ensure safety and security regulations are in place.
- Successfully complete night audit and month end procedure.
- Support and monitor the performance of staff and ensure proper documentation of employee records.
General Requirements:
- Must have at least 2 years of managerial experience in a similar role in a luxury property.
- Knowledge of PMS/Opera and some knowledge in Housekeeping department ideal.
- Ability to deal with a high level of work demand and pressure, individual must have great organization skills.
- Excellent command of written and spoken English.
Benefits We Offer:
- 10 vacation days per year
- 9 paid holiday days per year
- 5 Chicago Paid Sick Leave days per year
- 5 Chicago Paid Leave days per year
- Complimentary employee meals
- Discounted parking
- Discounted and complimentary room nights at The Peninsula Hotels
- 50% restaurant discount
- 50% discount on spa services
- 25% discount on spa retail
- 80% company-paid medical, dental, and vision coverage
- Complimentary life insurance
- Complimentary long-term disability
- Retirement plan with 5% company match
We are delighted to receive your resume for further consideration. To be considered for the position, you must have work authorization in the United States.
